All orders placed on our website are spellchecked and looked over by our invitation specialists. All orders are proofread and spell checked before they are sent to the printers. However, no information is altered unless we have informed you of the error and have been given permission to change it. We submit the information that you send us to the printers , so it is very important for YOU to proofread and make sure all names are spelled correctly on the information you submit to us. If you have any questions, please send us an e-mail.

Please proofread your order very carefully before submitting it to us to be printed. We will print your items exactly as you submit them to us. We do spell check each order as a safety precaution, but we DO NOT change anything without notifying you. Proper names are NEVER corrected and are printed EXACTLY as you submit them. If you receive your item and it is incorrectly printed, please notify us immediately (within 3 days). We will pull your order and check the paperwork that was submitted to us against what was actually printed. If the mistake was ours, we will reprint your order and have it 2-day shipped to you. If the mistake was not ours, we will gladly correctly reprint the items for you. This will be treated as a new order and will include an additional 5% discount. All discrepancies, including misprints and shortages MUST be reported to us within 3 days of receipt of the order.

Unfortunately we DO NOT offer refunds or returns on ANY printed or personalized items. If you have questions, please address them BEFORE you place your order.

You MAY return any unprinted or non-personalized item within 15 days of original purchase. We do charge a 15% restocking fee for this service. FREIGHT IS NON-REFUNDABLE.

All order cancellations are subject to a $35 cancellation fee. If the order is being proofed when it is cancelled, you will be responsible for the proof charges, as well as the $35 cancellation fee. We can only cancel or change orders BEFORE they go to the printers, usually same day processing. Once orders have gone into printing, no changes can be made, cancellation is not possible, and NO REFUND will be given.

Any further questions about these policies, please contact us via e-mail: or at phone & fax: (337) 988-9290.